Returns & complaints

If you are unsatisfied with your products, you can always return the goods to Pouch King International. Any order can either be exchanged for alternative products or can be refunded. 

If you want to apply for a refund/exchange, customers have 14 days to notify the customer service department of Pouch King International after the first moment of shipping notice. 

Returned goods have to be in the original package, have to be unused and can not be contaminated or damaged. 

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